Business tools · Industry
IT & Managed Services Business Tools
Start with a focused calculator for IT & Managed Services. Use the free tools for individual decisions, then move into the matching Pro workspace when you want ongoing tracking and a connected operating view.
What to measure
Key numbers for IT & Managed Services
This collection contains 14 free tools built around decisions in IT & Managed Services. The metrics below come directly from the calculators available in this collection.
Metrics covered
- MSP Break-Even Clients
- MSP Client Churn Rate
- MSP Cloud Cost Ratio
- MSP Contract Renewal Rate
- MSP Cost per Ticket
- MSP Gross Margin
- MSP Gross Profit per Client
- MSP MRR per Client
A practical place to start
- 01MSP Break-Even Clients Calculator
Estimate managed clients required to cover fixed monthly overhead.
- 02MSP Client Churn Rate Calculator
Measure managed clients lost relative to the starting client base.
- 03MSP Cloud Cost Ratio Calculator
Measure cloud and vendor costs as a percentage of managed-service revenue.
Start with the calculation closest to the decision in front of you. Keep the time period and definitions consistent when you compare results. If a metric changes, review the underlying inputs before treating the movement as good or bad. Okomit calculations are planning tools, not substitutes for accounting, legal, tax, medical, or other regulated professional advice.
Recommended starting points
Start here
These are the most useful first calculations for this business type.
Go beyond one calculation
IT & Managed Services Pro workspace
Bring the important numbers together, save ongoing records, and manage the business from one focused Command Center.
Complete collection
All free IT & Managed Services tools
Browse every available calculator in this industry.